Shipping policy

Shipping Policy

At KORIVA, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 2–5 business days after payment has been confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

  • United States: 10–15 Business Days
  • Canada: 10–15 Business Days
  • United Kingdom: 10–15 Business Days
  • Australia: 8–18 Business Days
  • Europe: 8–18 Business Days
  • Other Countries: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Rates

  • FREE Shipping on orders over $99 USD.
  • Shipping charges for orders below $99 USD will be calculated automatically at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 2–5 business days for tracking information to become available after shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If you need to update your shipping information, please contact us immediately. We cannot guarantee address changes after an order has entered processing.

Lost or Delayed Packages

While we work with trusted shipping partners, KORIVA is not responsible for delays caused by:

  • Customs inspections
  • Severe weather
  • Carrier service interruptions
  • Incorrect shipping information provided by the customer

If your package appears lost or significantly delayed, please contact our support team and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include clear photos of the damaged item and packaging.

We will review your request and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Email: korivashop@outlook.com

Thank you for shopping with KORIVA.